Privacy Policy

Privacy Policy for JJPrefferredBiz

Effective Date: 9/12/2024

At JJPrefferredBiz, your privacy is of the utmost importance. We are committed to maintaining the confidentiality, integrity, and security of the personal information you provide to us. This Privacy Policy outlines how we collect, use, and protect your information in compliance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Information We Collect

We collect personal information from you in several ways, including:

Quote Request Form: When you request a quote, we collect information such as your name, email address, phone number, and service location.

Contact Us Page: When you use the contact form on our website, we collect your name, email address, and any additional information you provide in your message.

Checkout Page: During the checkout process, we collect personal details, including your name, email, phone number, and delivery address.

2. Use of Collected Information

We use the information we collect to:

Provide the services you have requested.

Send quotes or respond to your inquiries.

Process and deliver your orders.

Improve our services and user experience.

Communicate with you about updates, offers, or promotions.

3. Legal Basis for Processing (GDPR Compliance)

Under GDPR, we process your data on the following legal bases:

Consent: By providing your personal information on our contact and quote forms, you consent to us using it for the intended purposes.

Contractual Obligations: When you request a service or purchase from us, we use your data to fulfill our contractual obligations.

Legitimate Interests: We may use your data to improve our services or respond to inquiries, as it aligns with our business interests.

4. Your Rights (GDPR and CCPA)

If you are a resident of the European Economic Area (EEA) or California, you have certain rights regarding your personal information:

Right to Access: You may request a copy of the personal data we hold about you.

Right to Rectification: You can ask us to correct any inaccurate or incomplete information.

Right to Erasure: You may request that we delete your personal data under certain conditions.

Right to Data Portability: You have the right to request that we transfer your personal data to another service provider.

Right to Opt-Out (CCPA): California residents may opt-out of the sale of personal data and request that we delete their information.

To exercise any of these rights, please contact us using the details provided at the end of this policy.

5. How We Share Information

We do not sell or share your personal data with third parties, except in the following situations:

Service Providers: We may share your data with third-party vendors who assist in processing orders or providing services on our behalf.

Legal Requirements: If required by law or to protect our legal rights, we may disclose your information to law enforcement or other governmental bodies.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

8. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of significant changes by posting the updated policy on our website.

10. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: support@jjprefferredbiz.com

Office Hours: Monday to Friday, 9 AM to 6 PM (local time)